DealernetX Help Center
Payment
What is the Dealernet EFT program?
How are payments processed?
What types of transaction incur fees?
What forms of payment are accepted?
How do I cancel a PayPal subscription?
What should I do if a payment is not received on time?
Membership
What is Dealernet's Terms of Service (TOS)?
What are the rules/metric scores required for members?
What are the different membership levels?
What is elite (gold star) status?
How are my vendor fees charged?
Shipping & Orders
What is the difference between boxes and sealed cases?
How does shipping work?
What should I do if I have an issue with my order?
Are transactions covered by Dealernet?
Where can I find my offers?
Buying & Selling
How do I buy and sell at listed prices?
How are prices set?
How do I set and negotiate prices?
How do I submit offers?
What are expired offers?
How do I add a product to the database?
Visit our FAQ page or contact the Help Desk.