Elite Status
Elite status is a program members in good standing can apply for. Elite members receive the following benefits:
- ability to pay on receipt for Dealernet transactions
- automatically bonded for $10,000 aggregate coverage through Dealernet transaction assurance program against default (see below)
- gold star on all listings
To be able to apply for and maintain elite status, members must meet the following standards:
- min average 10 completed transactions per month
- max 8 hour response time to offers
- min 90% offer acceptance rate
- max 1% expired offer rate
- min 4.90/5.00 dealer rating
- min 12 months vendor level member in good standing with no policy violations or unresolved transaction issues
In addition all elite members are required to complete a verification form including bank account with completed ACH transfer, and provide references from 3 current elite members to verify recent transaction history indicating timely payments, shipments and responses to offers. The form linked here and should be sent to the Help Desk for verification. The form will then be sent to admin for final approval.
Transaction Assurance Program
Dealernet Transaction Assurance Program is offered exclusively on any transactions involving approved elite members (denoted with a gold star on all listings) in the event of non-payment/non-delivery as long as the following conditions have been met:
1. Transaction must have been completed through the Dealernet offer process without any modifications.
2. Payout will be made only if the receiving member does not dispute delivery or report any issues with the order.
3. Complaint must be filed within 14 days from initial offer date (refer to accepted offers folder for filing deadline).
Coverage Limits:
All Elite Members (Gold star) with the Payment Assurance Badge on their profile page are eligible for payment assurance coverage.
Cumulative Coverage is $10,000 per elite user with a $3,000 limit for any individual claimant. In instances where the amount of claims surpasses the cumulative limit, payouts will be prorated. All payments are made by and from Dealernet at the sole discretion of Dealernet. All decisions are final. This offer is not part of any membership agreement and may be terminated at any time at the sole discretion of Dealernet. Any approved claims will be paid out within 90 days of claim date.