Vendor Transaction Fees
Transaction fees are incurred on transactions which the member sets or negotiates pricing. More information regarding the types of transactions that incur fees can be found in this FAQ.
All account activity (transfers to/from members) and any fees incurred can be found on the EFT SUMMARY page located under the Account tab. This page provides current account balance from all debits and credits. If a member's account remains negative due to transaction fees incurred, Dealernet will periodically top off their account using the credit card previously authorized for billing purposes. Any remaining positive balance will then be used toward future fees incurred or toward purchases from another member. Account credits can be via transfers from another member, Bank ACH transfer or via credit card.
If there are any questions regarding a specific credit or debit, please be sure to review the EFT summary page along with an understanding of the fee schedule as detailed in the vendor agreement document. If any questions remain, please contact help desk with the offer ID number that is provided for the corresponding transaction fee.